How website information is handled.

Purpose of this website

This website provides general information about Illuminate Care, LLC, its services, careers and referral process. Website content is not medical, legal or emergency advice and does not guarantee eligibility, authorization, admission or current service availability.

Information you choose to provide

If you use a contact or referral form, you may enter your name, telephone number, email address, county, service interest, preferred contact time and a brief message. The forms in this website package prepare an email in your device's email application. Information is transmitted to Illuminate Care only when you review and send that email.

Do not send sensitive information

General website forms and ordinary email are not intended for protected health information or confidential records. Do not send diagnoses, treatment information, medical records, Social Security numbers, Medicaid identifiers, financial information, passwords, copies of identification, background-check records or other sensitive personal information. Illuminate Care can explain an appropriate method if additional information is needed.

How contact information may be used

Information you send may be used to respond to your inquiry, discuss services or availability, coordinate a requested follow-up, review career interest, maintain business records and meet applicable legal or operational requirements. Illuminate Care does not sell personal information submitted through this website.

Website hosting and technical data

The hosting provider may automatically process limited technical information—such as IP address, browser type, device information, requested pages, timestamps and security logs—to deliver, protect and maintain the website. This website package does not configure advertising trackers or analytics cookies. If the live site's technology changes, this notice should be reviewed and updated.

Links, email and third-party services

This site may open telephone, email, map or other services provided by third parties. Their privacy practices apply when you use those services. Email is not guaranteed to be secure, and you should review recipients and content before sending.

Retention and protection

Illuminate Care may retain inquiry information for as long as reasonably needed to respond, manage services or employment interest, maintain records and comply with applicable obligations. Reasonable administrative and technical safeguards are used, but no website, email system or transmission method can be guaranteed completely secure.

Your choices

You may contact Illuminate Care to request correction of contact information you previously submitted or to ask questions about its handling, subject to legal, contractual and record-retention requirements. You may also choose to contact the office by telephone instead of using email.

Children and emergencies

This website is not directed to children for independent submission of personal information. Do not use this website for emergencies. Call 911 or the appropriate emergency service when immediate assistance is required.

Changes to this notice

This notice may be updated when website features or information practices change. The effective date above identifies the current version of this notice.

Contact

Questions about this notice may be directed to info@illuminatecareohio.com, 380-272-8616, or Illuminate Care, LLC, 2244 S Hamilton Rd. STE 101, Columbus, Ohio 43232.